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Licensed Malaysian Recruitment Agency · JTKSM 867B

Trusted Domestic Helper Placement for Malaysian Households

Hire with confidence through EZHelper Kreate. We guide families through helper selection, documentation, arrival coordination, and after-placement support — with care, transparency, and professionalism.

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An EZHelper domestic helper preparing a meal with a child at home
Licensed & CompliantJTKSM 867B
Guided ProcessFrom consultation to handover
After-Placement SupportWe’re here after placement
Indonesian & Filipino HelpersCarefully sourced. Carefully matched.
Licensed Agency Support Operated under Agensi Pekerjaan Jobs Kreate Sdn. Bhd.
Compliant Process Guided documentation and proper placement coordination.
Personalised Matching Helper recommendations based on your household needs.
Continued Support Guidance before and after helper placement.
Why families choose us

Why Families Choose EZHelper Kreate

Hiring a domestic helper is an important household decision. We make the process clearer, safer, and easier to manage with professional guidance at every stage.

A bright, airy living room opening onto a tropical garden
01

Licensed & Trusted

EZHelper Kreate operates under Agensi Pekerjaan Jobs Kreate Sdn. Bhd., a licensed Malaysian recruitment agency registered under JTKSM 867B.

02

Guided from Start to Finish

From consultation to documentation and arrival coordination, we explain each step clearly so you know what to expect.

03

Suitable Helper Shortlisting

We help you review Indonesian and Filipino helper profiles based on your household needs, preferences, and expectations.

04

After-Placement Care

Our support continues after handover, helping families manage questions, adjustment, and next steps professionally.

Our services

Domestic Helper Services We Provide

A focused set of services for Malaysian families — placement, paperwork, and continued support, all under one trusted roof.

A uniformed domestic helper wiping a kitchen counter

Domestic Helper Placement

We assist Malaysian households in finding suitable Indonesian and Filipino domestic helpers for childcare, elderly care, cooking, cleaning, and general household support.

Documentation & Application Guidance

We guide families through the required paperwork, submission flow, medical check coordination, and arrival preparation — one calm step at a time.

After-Placement Support

We provide continued guidance after the helper joins your household, including adjustment support and replacement guidance based on agreed terms.

View Our Services
Our placement process

A Clear, Guided Placement Process

Each step explained simply, so you always know what to expect.

  1. 01

    Consultation

    We understand your household needs and helper expectations.

  2. 02

    Shortlisting

    We recommend suitable helper profiles for review.

  3. 03

    Interview

    You review biodata and interview shortlisted candidates where available.

  4. 04

    Documentation

    We guide the necessary paperwork and submission process.

  5. 05

    Arrival & Handover

    We assist with arrival preparation and handover coordination.

  6. 06

    After-Placement Support

    We remain available for guidance after placement.

* Timeline may vary depending on candidate availability, documentation readiness, and approval processing.

View Full Process
Shared responsibility

What We Handle vs What You Prepare

A clear split, so nothing falls through the cracks — on either side.

Folded laundry handled for the family
We help handle
  • Household needs consultation
  • Helper profile shortlisting
  • Interview coordination
  • Documentation guidance
  • Arrival and handover coordination
  • After-placement guidance
You prepare
  • Job scope and expectations
  • Required employer documents
  • Availability for consultation / interview
  • Accurate personal and household details
  • Home readiness for helper arrival
  • Ongoing communication and fair treatment
Common questions

Common Questions from Families

  • Q How long does the process take?
    The timeline depends on helper availability, documentation readiness, approvals, and arrival coordination. We will explain the expected timeline clearly during consultation.
  • Q Where do your helpers come from?
    We assist with Indonesian and Filipino domestic helper placement through proper recruitment and documentation channels.
  • Q Can I review helper profiles before confirming?
    Yes. We help you review suitable profiles and arrange interviews where available.
  • Q Do you provide support after placement?
    Yes. We provide after-placement guidance to help families manage the adjustment period and next steps professionally.
View All FAQs
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